School Closure Information - updated regularly

The Section below will be updated regularly with information sent to parents and students

FamilyLine - Support for Parents - added 7 May 2020:

Family pressures can sometimes be difficult to manage without emotional support and guidance to help. Many people feel confused by what information is available or struggle to access services close to home.

The free FamilyLine service from the organisation Family Action tackles these issues in a new and innovative way by using a network of volunteers from across the country to support family members over the age of 18 through telephone calls, email, web chat and text message.

How it works - We are here to provide a listening ear, answer particular parenting questions or help with guidance around more complex family issues. We can also provide longer-term support through regular sessions with our Befrienders and Counsellors. All support takes place via telephone, text message, web chat or email and is free.

How to access the service - Family members aged 18 years old and over from anywhere in England, Wales and the Isle of Man can get in touch with the service for free via telephone, text message, web chat or email, using the details below.

Opening times:

  • Monday to Friday, 9am to 9pm

Contact details:

Contacting us out of hours

Do you need FamilyLine but it’s out of our operation hours? You can either call back in our opening hours, leave a message on our voice mail for a call back in our operation hours or if you’re in crisis you can contact our crisis line to get in touch with a trained professional.

  • Text FAMILYACTION to 85258

Our crisis messenger text service provides free, 24/7 crisis support across the UK. We know that getting the correct support at the correct time is so beneficial which is why we’ve introduced our crisis line. This service is delivered in partnership with Shout.

The link for the webpage is -

Information and resources for parents from the Royal College of Paediatrics and Child Health 13 May 2020

Important for Parents - Nintendo Switch Hack - from 28 April 2020

Nintendo have confirmed a data breach which means that over 160,000 accounts have had their details stolen, some of these accounts have already been used to make illegal purchases.

More information about this can be found on our website here:

This week (29 April) - What parents and carers need to know about Google Stadia

Advice on how to keep your child safe online from added 31 March 2020:

Where can I go to get support to help keep my child safe online?

There is a lot of support available to keep your child safe online. Below are some useful links to help parents and carers:

  • Thinkyouknow (advice from the National Crime Agency to stay safe online)
  • Internet matters (support for parents and carers to keep their children safe online)
  • Parent info (support for parents and carers to keep their children safe online)
  • LGfL (support for parents and carers to keep their children safe online)
  • Net-aware (support for parents and careers from the NSPCC)

Specific advice on how to keep your child safe online whilst they work from home; from CEOP - a command of the UK National Crime Agency:

How to handle online abuse from Lincolnshire Safeguarding Partnership added 22nd April

Some guides from National Safety Online's Wake up Wednesday campaign; more are added weekly to our Being Safe Online page here:

From the Children's Commissioner:

From National Online Safety - guidance on using Zoom added on 8th April:

A leaflet from Lincolnshire Safeguarding Children Partnership with hints and tips about the virus added on 14th April:

These documents give advice and checklists of who to call and when, for various symptoms of illness or injuries in children, not just for the COVID19 virus.  Added on 17th April:

Advice from Royal College of Paediatrics and Child Health:

Advice from Barts Health NHS Trust, supported by Kenny Gibson, NHS Head of Safeguarding:


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